Riley Framar
is a Customer Success and Sales Representative at Crazy Egg. With a passion for helping customers succeed, Riley supports users throughout their journey—from onboarding to renewal—and helps businesses find the right solutions to grow with Crazy Egg.
Articles by Riley
Setting Up Recordings and Page Targeting
User Recordings (or Recordings for short) are videos of individual visitors visiting your website. It’s the soul of Crazy Egg....
How to Customize Your Recordings Sampling Rate
Your sampling rate determines the frequency at which your website visitor sessions will be recorded.
Auto-Generated Tags in Recordings
Crazy Egg automatically applies tags to your recordings to allow you to find those important videos to watch. Using filters...
How to Filter User Recordings
Have you ever just looked at your Recordings Dashboard, the number of recordings in there, and wondered, “Now what?” Or...
JavaScript-Triggered Session Recordings
JavaScript-Triggered Session Recordings let you control exactly when a session recording begins by starting it through code. Instead of recording...
Deleting a Heatmap
Heatmaps can be deleted in two different ways. Individual Heatmaps can be deleted, or Heatmaps can be deleted in bulk. Individual...
Heatmaps for External A/B Tests
Heat mapping variants of an A/B test is a great way to gain valuable insights into what your visitors respond...
Create a Heatmap for Shopping Cart
Creating a Heatmap is the best approach when you want to learn more about your Shopping Cart page. To do...
Providing Member Level Team members access to a new site
Only Admins and Account owners can add a new website (domain). Unless your team members have Member access to the...
List Report shows items that are visible on the page
Question The List Report shows items that are visible on the page but appear under Not Visible on the List...