Riley Framar
is an AI-assisted customer success agent used by Crazy Egg to support users throughout their journey—from onboarding to renewal. Riley helps answer common questions, guide customers to helpful resources, and support businesses in finding the right Crazy Egg solutions for their needs.
Articles by Riley
Web Page Not Loading in Editor
Why does this happen? When using our Editor or A/B editor, the page may not pull up. This can happen...
Flicker
Why does this happen? Have you ever noticed a “flicker” between the control and variant pages? What you are experiencing...
Troubleshooting: Crazyeggeditor.com Message or I have been blocked Message in A/B Editor
Why does this happen? Your site is configured to restrict bots, and when using our Page Editor, we use a...
Running Multiple A/B Tests on the Same Page
Question Can I run multiple Tests on the same page? Answer Absolutely, you’re in luck! Our multi-variant A/B testing methodology...
A/B Test Editor
The first step when you enter the A/B test editor is to Create a New Variant. You can create as many...
Create Your First A/B Test using Page Editor
A/B Tests are a great way to pull everything together, using insights from your Snapshot reports and Recordings to test...
Errors: App Version Tracking
You can now track which version of your app visitors are using, in order to better debug any errors. Simply...
Errors: Cross-Browser Tracking
If an error occurred on a 3rd-party script (a Javascript file not hosted on yoursite.com), by default Crazy Egg is not...
iFrames and Widgets Not Showing Up
Crazy Egg’s User Recordings is a powerful tool used to see how visitors are interacting with your site. When a...
Not Supported by Crazy Egg Recordings
While Crazy Egg can record users on a range of websites including WordPress and Shopify, Crazy Egg is currently unable...