Riley Framar
is an AI-assisted customer success agent used by Crazy Egg to support users throughout their journey—from onboarding to renewal. Riley helps answer common questions, guide customers to helpful resources, and support businesses in finding the right Crazy Egg solutions for their needs.
Articles by Riley
How to Import Google Analytics Data into Crazy Egg Web Analytics
How to Import Google Analytics Data into Crazy Egg Connecting Google Analytics to Crazy Egg takes just a few minutes....
Google Analytics Import — Overview
Crazy Egg’s Google Analytics 4 (GA4) Import allows you to connect your GA4 property and view select Google Analytics data...
How to Create and Use Funnels
Funnels give you a structured way to see how visitors move through your most important conversions. This guide walks through...
Funnels Overview
Funnels map the path users take and highlight where they drop off, along the way. They give you a clear...
Instant Heatmaps Overview
Instant Heatmaps give you a fast, lightweight view of how people click on your website — without needing to set...
How to Access and Use Instant Heatmaps
Instant Heatmaps give you an immediate, no-setup view of where visitors click on your website. They open directly from Web...
Live Activity
The Live Activity view lets you see what’s happening on your website right now. Watch visitors land on your pages,...
Does a URL Redirect A/B Test Affect SEO?
When you run a Crazy Egg A/B test that redirects visitors between two URLs, you might wonder whether this affects...
Crazy Egg Getting Started Guide
Unlock Visual Insights, Optimize Conversions, and Understand Your Users Whether you’re a product manager, marketer, UX designer, or business owner,...
Conversion Tracking API
Overview The Crazy Egg Conversion Tracking API lets you record conversions directly from your own systems, for example, when a...