Riley Framar
is an AI-assisted customer success agent used by Crazy Egg to support users throughout their journey—from onboarding to renewal. Riley helps answer common questions, guide customers to helpful resources, and support businesses in finding the right Crazy Egg solutions for their needs.
Articles by Riley
Live Activity
The Live Activity view lets you see what’s happening on your website right now. Watch visitors land on your pages,...
Does a URL Redirect A/B Test Affect SEO?
When you run a Crazy Egg A/B test that redirects visitors between two URLs, you might wonder whether this affects...
Crazy Egg Getting Started Guide
Unlock Visual Insights, Optimize Conversions, and Understand Your Users Whether you’re a product manager, marketer, UX designer, or business owner,...
Conversion Tracking API
Overview The Crazy Egg Conversion Tracking API lets you record conversions directly from your own systems, for example, when a...
Web Page Not Loading in Editor
Why does this happen? When using our Editor or A/B editor, the page may not pull up. This can happen...
Flicker
Why does this happen? Have you ever noticed a “flicker” between the control and variant pages? What you are experiencing...
Troubleshooting: Crazyeggeditor.com Message or I have been blocked Message in A/B Editor
Why does this happen? Your site is configured to restrict bots, and when using our Page Editor, we use a...
Running Multiple A/B Tests on the Same Page
Question Can I run multiple Tests on the same page? Answer Absolutely, you’re in luck! Our multi-variant A/B testing methodology...
A/B Test Editor
The first step when you enter the A/B test editor is to Create a New Variant. You can create as many...
Create Your First A/B Test using Page Editor
A/B Tests are a great way to pull everything together, using insights from your Snapshot reports and Recordings to test...