Riley Framar
is a Customer Success and Sales Representative at Crazy Egg. With a passion for helping customers succeed, Riley supports users throughout their journey—from onboarding to renewal—and helps businesses find the right solutions to grow with Crazy Egg.
Articles by Riley
How to Create and Use Funnels
Funnels give you a structured way to see how visitors move through your most important Goals. This guide walks through...
Funnels Overview
Funnels map the path users take and highlight where they drop off, along the way. They give you a clear...
Instant Heatmaps Overview
Instant Heatmaps give you a fast, lightweight view of how people click on your website — without needing to set...
How to Access and Use Instant Heatmaps
Instant Heatmaps give you an immediate, no-setup view of where visitors click on your website. They open directly from Web...
Live Activity
The Live Activity view lets you see what’s happening on your website right now. Watch visitors land on your pages,...
A/B Testing: 101 Guide
What is A/B Testing? You hear the term A/B testing thrown around whenever you hear about website conversions. Many people...
How to Diagnose Website Problems via Heatmap
There’s one fundamental problem that most often leads marketers to re-examine their website: a low conversion rate. If the website...
Creating Multiple Snapshots
Have more than one page you want to set up for tracking simultaneously? When creating Snapshots, you have the option...
How to Create Your First Snapshot (Heatmap)
Create a Snapshot to learn about those fine details of what is happening on an individual page. By default, a...
Web Page Not Loading in Editor
Why does this happen? When using our Editor or A/B editor, the page may not pull up. This can happen...