JL Neilsen
has a strong background in strategy, analytics, and customer experience. She focuses on making tools easier to understand and more valuable to use. Her work helps teams and users get the most out of Crazy Egg—faster, and with less friction.
Articles by JL
Why GA4 numbers look different in Google Reports
When you import Google Analytics (GA4) data into Crazy Egg Web Analytics, you may notice that some numbers don’t exactly...
How to Import Google Analytics Data into Crazy Egg Web Analytics
How to Import Google Analytics Data into Crazy Egg Connecting Google Analytics to Crazy Egg takes just a few minutes....
Google Analytics Import — Overview
Crazy Egg’s Google Analytics 4 (GA4) Import allows you to connect your GA4 property and view select Google Analytics data...
Does a URL Redirect A/B Test Affect SEO?
When you run a Crazy Egg A/B test that redirects visitors between two URLs, you might wonder whether this affects...
Crazy Egg Getting Started Guide
Unlock Visual Insights, Optimize Conversions, and Understand Your Users Whether you’re a product manager, marketer, UX designer, or business owner,...
How do I change the account owner’s email address?
To transfer an account to a new owner, follow the steps below based on whether they’re already a team member:...
Refreshing a Heatmap created using Page Camera
Refreshing your Page Camera Heatmaps is now possible. The two videos below (with no sound) will show you the specific...
The Ultimate Guide to Optimizing Your eCommerce Site — One Click at a Time
Ecommerce optimization can feel like standing at the foot of a mountain. Where do you even start? Shopping cart tweaks?...
The Power of the List Report – High Exit Rate
Do you have a high exit rate on a given page? Most people assume an exit rate is bad. They...
Understanding Dead Space and Rage Clicks
Have you ever scratched your head in wonderment about why the visitors are clicking there on the page? I mean,...