FAQs

Shopify Collection Page Tracking

Question I’m trying to do an accurate Shopify Collection page tracking by setting up a wildcard for the term “/collections/.”...

Organize Your Dashboard with Folders

Folders are a great way to organize your Snapshots, A/B tests, and Edits. Folders allow you to group content by...

Deleting Snapshots or Recordings or A/B Tests

Sometimes you want to delete a Snapshot, Recording, or A/B test.  We understand this and have made it easy to...

Recurring Snapshots

If you would like your snapshots to be automatically recreated on an ongoing basis, you can select this option for...

Refresh Your Snapshot After a Website Update

Crazy Egg captures an image of your page when the Snapshot is created or on the scheduled date/time. We do...

How to Create Snapshots for your Optimizely Experiments

The Optimizely Integration allows you to easily create Snapshots reports for A/B tests, which are created via Optimizely. Before Starting...

Sharing a Snapshot with a share link from the Reports Dashboard

Crazy Egg makes it easy to share Snapshots with your team members. There are two ways to share your Snapshots....

Exporting from within your Reports View

Here is a recommended process to help you get started.

Exporting a Single Snapshot from your Dashboard

Here is a recommended process to help you get started.

Exporting Multiple Snapshots from your Dashboard

Exporting a Snapshot allows you to have an electronic copy of all or some of your reports. Exports, by default,...

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