FAQs

Shopify Collection Page Tracking

Question I’m trying to do an accurate Shopify Collection page tracking by setting up a wildcard for the term “/collections/.”...

Organize Your Dashboard with Folders

Folders are a great way to organize your Heatmaps, A/B tests, and Edits. Folders allow you to group content by...

Deleting Heatmaps or Recordings or A/B Tests

Sometimes you want to delete a Heatmap, Recording, or A/B test.  We understand this and have made it easy by...

Recurring Heatmaps

If you would like your Heatmaps to be automatically recreated on an ongoing basis, you can select this option to...

Refresh Your Heatmap After a Website Update

Crazy Egg captures an image of your page when the Heatmap is created or on the scheduled date/time. We do...

How to Create Heatmaps for your Optimizely Experiments

The Optimizely Integration allows you to easily create heatmap reports for A/B tests run in Optimizely. Before Starting Setting up...

Sharing a Heatmap with a share link from the Reports Dashboard

Crazy Egg makes it easy to share Heatmaps with your team members. There are two ways to share your Heatmaps....

Exporting from within your Reports View

Here is a recommended process to help you get started.

Exporting a Single Heatmap from your Dashboard

Here is a recommended process to help you get started.

Exporting Multiple Heatmaps from your Dashboard

Exporting a Heatmap lets you get an electronic copy of all or part of your reports. Exports, by default, will...

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