Deleting Snapshots or Recordings or A/B Tests

Sometimes you want to delete a Snapshot, Recording, or A/B test.  We understand this and have made it easy to do so by having the same delete procedure across each feature.  You can delete an individual Snapshot, Recording, or A/B Test.  You can also delete snapshots and recordings in bulk or delete an entire folder (if you are using folders to organize your dashboard).

Once you delete an item, you can not recover it.

Delete a Single Item – Step by Step

Here is a recommended process to help you get started.  We will focus on deleting a Snapshot, but remember it is the same method no matter which features.

Click on the gear symbol to the far right of the Snapshot you want to delete.

Choose Delete Snapshot from the drop-down menu.

A confirmation dialog will appear; click on Yes, Delete Permanently.

Delete in Bulk – Step by Step

Here is a recommended process to help you get started.  We will use Recordings for this example.

Place a checkmark beside the starting page thumbnail to select all recordings that start on that page.

A menu appears at the bottom of the screen.  Click on the Trash Can icon.

A confirmation dialog will appear; click on Yes, delete these recordings.

mceclip6.png

Deleting a Folder – Step by Step

Here is a recommended process to help you get started.

Select your folder by clicking on the All Folders drop-down.

Click on the pencil icon and watch the trash can appear.

mceclip9.png

A confirmation dialog will appear, type the ‘DELETE’ text and click on Delete folder.

mceclip11.png
Was this article helpful?

Related Articles

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

Submit a request