With Crazy Egg Surveys, you can choose from 3 types of questions.
- Multiple Choice --> both single and multiple select,
- Text --> both short and long,
- Ratings --> stars, numeric, emoji, and NPS.
Multiple-choice questions
Have the option of choosing either Single-Select or Multi-Select.
Single-Select will provide radio button choices, and only one answer can be picked. If more than five choices are given, then the choices will be a drop-down, and only one answer can be picked.
Multi-Select will provide checkbox choices, and one or more answers can be picked. If more than five choices are given, the choices will be a drop-down, and multiple answers can be picked.
Text questions
Can have either Short or Long answers.
Short answers will provide a narrow text field area for the responses.
Long answers will provide a wider text field area for the responses.
Rating questions
There are four options under this type of question -- Stars, Numeric, Emoji, or Net Promoter Score (NPS).
Stars rating gives a 1-5 star choice to your question.
Numeric rating gives a 0-10 choice to your question. You can customize the minimum and maximum values.
Emoji rating gives a sad to happy choice to your question.
NPS (Net Promoter Score) asks participants how likely they are to recommend your product/service as an indicator of loyalty and satisfaction with your brand. The rating gives a 0-10 choice to your question.