You can’t fix what you don't know or understand, and that's where Snapshots come into play. Snapshots are the fastest way to get an in-depth understanding of how your visitors are behaving on a given page. They help you identify where to focus your attention to make the biggest impact.
Get snapshots up and running for each page in a few short clicks! You can create multiple or single snapshots, just choose the page(s) you want to monitor and let Crazy Egg start analyzing the information for you.
When you first create your snapshots, the snapshot status will say Pending. It will remain pending until your first visitor is logged into our system at which point the status will switch to Running. The reason that we wait for a visit to be tracked before we change the status is that we want to be sure that your tracking script is installed correctly. Check out this resource for more information on the status of your snapshots.
Explore the Five Reports Available Through Snapshots
1. Where are people spending their time?
Your customized Heatmap uses a variety of colors to help you understand where people are spending their time (white) and where they aren’t (blue).
2. Where are people clicking?
Review your Overlay Report to understand what Call-to-Action (CTA) copy is the most popular and effective.
3. Who are my best and most engaged customers?
Your Confetti Report documents every click on the pages you’re tracking and allows you to further segment and organize visitor engagement by referral sources, search terms, and more.
4. Where are people abandoning my site?
Review your Scrollmap Report to get a feel for how far down the page people are scrolling, and where people stop paying attention to your site and your content.
Our visual approach to reporting your data puts you in a position to quickly pinpoint problem areas with your site and user experience at-a-glance.
5. How do I see a comprehensive list of where visitors are clicking, including elements that are not visible on the website like pop-ups?
The List Report displays every single element that received clicks on your page in a tabular format. This provides you with a complete overview of the exact links and areas where visitors are clicking, including elements that aren't visible or tracked in the other four reports.
You can also use the List Report to gain a better understanding of which elements correspond to specific markers in the Overlay Report. This is a helpful feature if you're not sure about the naming scheme of the different areas of your website.
What’s next? Sit back and relax while the data rolls in for you. Then onto Step 3: Recordings!