JL Neilsen
has a strong background in strategy, analytics, customer experience, and customer education. At Crazy Egg, she has led customer-facing work across sales, customer success, support, onboarding, and product education. Her work helps teams understand customer behavior, identify friction, and turn data into practical actions that improve the customer experience and create more value from Crazy Egg.
Articles by JL
Exporting from within your Reports View
Here is a recommended process to help you get started.
Sharing a Heatmap with a share link from the Reports Dashboard
Crazy Egg makes it easy to share Heatmaps with your team members. There are two ways to share your Heatmaps....
Total Errors
Total Errors This new feature (and report) captures the errors visitors experience on your webpage. These are errors that would...
Page Performance
The latest addition to our Heatmap Reports is the Page Performance Report. This report provides 5 key page metrics to help...
Viewing Heatmap Reports
Show us the Heatmaps! This is, after all, where the powerful insights are sitting. Viewing your Heatmaps is as easy...
Comparing Heatmap Reports
Comparing Heatmaps is a great way to gauge whether changes made to a page are performing as expected or to...
Heatmap Analysis Training
Have you ever opened up your Heatmap Reports and wondered, “What now?” This 20-minute video provides you with an overview of...
List Report
Welcome to your List Report! When you create a Heatmap, you have access to seven different data reports. The List...
Overlay Report
Welcome to your Overlay Report! When you create a Heatmap, you can access seven different data reports. The Overlay report...
Confetti Report
Welcome to your Confetti Report! When you create a Heatmap, you have access to seven different data reports. The Confetti...