Troubleshooting Installation

Troubleshooting common installation issues.

How to Check That Crazy Egg Is Installed

When you install the Crazy Egg tracking script on your website, it’s essential to ensure it works correctly. This guide...

Troubleshooting: Missing Tracking Script

Why does this happen? There are times when the script might not be missing on your page, but we have...

Troubleshooting: Duplicate Tracking Script Installed

The images below show how to identify if you have duplicate (or multiple) Crazy Egg tracking scripts on your page....

Troubleshooting: Malformed Script

Why does this happen? Some platforms add extra characters or alter the addition of custom javascript in some unforeseen ways....

Troubleshooting: Cache Script

Why does this happen? Websites built on WordPress, Drupal, and similar platforms can use cache plugins.  A caching plugin creates...

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