Our website currently uses a geo-IP redirect to point users to the correct locale version of our website. We want to use crazy egg to look at the different locale versions of our website, but it only seems to work with our US version. Can you provide us with a way to get your platform to take snapshots and recordings across the different locale versions of the website?
Our servers are in the US and are present with a US IP address. To create a snapshot for a page in another country where you have GEO redirects in place based on IP addresses, you can either:
- Whitelist our IPs. Submit a request – Crazy Egg for a list.
-- OR --
- Use our Page Camera tool to create the snapshot.
Video recordings are not affected by Geo redirects. We will create a recording accurately for any country website you have.