JL Neilsen

is the Director of Customer Success at Crazy Egg. With a background in strategy, analytics, and customer experience, she focuses on making tools easier to understand and more valuable to use. Her work helps teams and users get the most out of Crazy Egg—faster, and with less friction.

Articles by JL

Troubleshooting: Content Security Policy (CSP)

Why does this happen? Your site is configured to restrict one or more security policies through a Content-Security-Policy header and...

Snapshot Analysis Training

Have you ever opened up your Snapshot Reports and wondered, “What now?”  This 20-minute video provides you with an overview of...

How to Create Snapshots for your Optimizely Experiments

The Optimizely Integration allows you to easily create Snapshots reports for A/B tests, which are created via Optimizely. Before Starting...

Website Usability Testing

We’ve noticed that a lot of the guides out there treat usability testing like a one-step thing. They tell you how...

Filament Used Crazy Egg To Successfully Grow Their Analytics Startup

When you’re a bootstrapped startup, moving fast and being efficient with your limited resources is your way of life –...

Single Sign-On

Our SSO feature is available for our Enterprise-level plans (starting at $499/month). If you require SSO and are on one...

Does Crazy Egg Impact Your Page Speed? A Real-World Example

Page speed is a critical factor for user experience and SEO, so it’s natural to question how any third-party script...

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