JL Neilsen

has a strong background in strategy, analytics, and customer experience. She focuses on making tools easier to understand and more valuable to use. Her work helps teams and users get the most out of Crazy Egg—faster, and with less friction.

Articles by JL

Custom User Variables

In addition to giving you more contextual information about existing customer segments, you can also break out even more specific...

Heatmap Analysis Training

Have you ever opened up your Heatmap Reports and wondered, “What now?”  This 20-minute video provides you with an overview of...

How to Create Heatmaps for your Optimizely Experiments

The Optimizely Integration allows you to easily create heatmap reports for A/B tests run in Optimizely. Before Starting Setting up...

Single Sign-On

Our SSO feature is available for our Enterprise-level plans (starting at $499/month). If you require SSO and are on one...

Crazy Egg Overview

The video below provides an overview of how you can use each of the different Crazy Egg features to make...

Does Crazy Egg Impact Your Page Speed? A Real-World Example

Page speed is a critical factor for user experience and SEO, so it’s natural to question how any third-party script...

Submit a request