Amee Shah
Amee Shah is the Chief Operating Officer and co-founder of Crazy Egg. She has been instrumental in shaping Crazy Egg's growth and innovation since its inception.
Articles by Amee
Q&A My page expands in content when a customer interacts with it, how do I create the snapshot?
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and the state as Minnesota, and the page expands. I...
Troubleshooting: Multiple Snapshots for Same Page
Why does this happen? When an account has more than one running Snapshot tracking the same URL, AND the same devices, you will see...
Troubleshooting: Page Redirects
Why does this happen? When setting up a snapshot, A/B test, or using the Editor, you want to use the...
Interactive Mode not working?
Why does this happen? Your site is configured to restrict one or more security policies through a Content-Security-Policy header and...
Troubleshooting: Track By Name Mismatch (Snapshots)
Why does this happen? This situation occurs in one of two cases. You have added the track by name code...
Troubleshooting: I Cannot Create a Snapshot, WHY?
Why does this happen? If you encountered an error that read, “Unfortunately, since you are a Manager of this account, you...
Troubleshooting Your Snapshots or Tests
Every Snapshot, A/B test, or Edit requires a short time to set up. In most cases, this happens immediately. But...
Troubleshooting: My Screenshot doesn’t show my page? It wasn’t captured, why?
Why does this happen? Sometimes, when our system goes out to your site to take that one-time screen capture of...
Removing Cookie Consents or Omit Pop-ups
Do you use pop-ups on your site? By default when our system takes that first screenshot we attempt to omit...
How to Group Elements
Sometimes using ceid is not practical or desirable. For instance, if you have a very large number of elements which...