Amee Shah
Amee Shah is the Chief Operating Officer and co-founder of Crazy Egg. She has been instrumental in shaping Crazy Egg's growth and innovation since its inception.
Articles by Amee
Q&A: I have a GEO redirect in place. How do I create an accurate Heatmap?
Question Our website currently uses a geo-IP redirect to direct users to the correct locale version. We want to use...
Q&A My page expands in content when a customer interacts with it, how do I create the snapshot?
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and Minnesota as your state, the page expands. I was...
Troubleshooting: Multiple Heatmaps for Same Page
Why does this happen? When an account has more than one running Heatmap tracking the same URL, AND the same devices, you will see...
Troubleshooting: Page Redirects
Why does this happen? When setting up a Heatmap, an A/B test, or using the Editor, you should use the...
Interactive Mode not working?
Why does this happen? Your site is configured to restrict one or more security policies through a Content-Security-Policy header and...
Troubleshooting Your Heatmaps or Tests
Every Heatmap, A/B test, or Edit requires a short time to set up. In most cases, this happens immediately. But...
Removing Cookie Consents or Omit Pop-ups
Do you use pop-ups on your site? By default, when our system takes the first screenshot, we try to avoid...
How to Group Elements
Sometimes using ceid is not practical or desirable. For instance, if you have a very large number of elements you...
Improve Click Tracking with Virtual Elements
A virtual element is a rectangular page region you define and track as if it were a common page element....
How to Exclude Elements from being Tracked
You can tell Crazy Egg to ignore certain elements with the CSS class -ce-ignore. Simply assign this class to an...