Amee Shah
Amee Shah is the Chief Operating Officer and co-founder of Crazy Egg. She has been instrumental in shaping Crazy Egg's growth and innovation since its inception.
Articles by Amee
Q&A: I have a GEO redirect in place. How do I create an accurate snapshot?
Question Our website currently uses a geo-IP redirect to point users to the correct locale version of our website. We...
Q&A My page expands in content when a customer interacts with it, how do I create the snapshot?
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and the state as Minnesota, and the page expands. I...
Troubleshooting: Multiple Snapshots for Same Page
Why does this happen? When an account has more than one running Snapshot tracking the same URL, AND the same devices, you will see...
Troubleshooting: Page Redirects
Why does this happen? When setting up a snapshot, A/B test, or using the Editor, you want to use the...
Interactive Mode not working?
Why does this happen? Your site is configured to restrict one or more security policies through a Content-Security-Policy header and...
Troubleshooting: Track By Name Mismatch (Snapshots)
Why does this happen? This situation occurs in one of two cases. You have added the track by name code...
Troubleshooting: I Cannot Create a Snapshot, WHY?
Why does this happen? If you encountered an error that read, “Unfortunately, since you are a Manager of this account, you...
Troubleshooting Your Snapshots or Tests
Every Snapshot, A/B test, or Edit requires a short time to set up. In most cases, this happens immediately. But...
Troubleshooting: My Screenshot doesn’t show my page? It wasn’t captured, why?
Why does this happen? Sometimes, when our system goes out to your site to take that one-time screen capture of...
Removing Cookie Consents or Omit Pop-ups
Do you use pop-ups on your site? By default when our system takes that first screenshot we attempt to omit...