troubleshooting

How to Check That Crazy Egg Is Installed

When you install the Crazy Egg tracking script on your website, it’s essential to ensure it works correctly. This guide...

Troubleshooting: Missing Tracking Script

Why does this happen? There are times when the script might not be missing on your page, but we have...

Troubleshooting: Duplicate Tracking Script Installed

The images below show how to identify if you have duplicate (or multiple) Crazy Egg tracking scripts on your page....

Troubleshooting: Malformed Script

Why does this happen? Some platforms add extra characters or alter the addition of custom javascript in some unforeseen ways....

Troubleshooting: Cache Script

Why does this happen? Websites built on WordPress, Drupal, and similar platforms can use cache plugins.  A caching plugin creates...

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