To ensure your analytics remain accurate and free from unwanted internal traffic, team members with Admin permissions can exclude users,...
Heatmaps will track clicks to an iFrame on the page, but there are some limitations. All clicks to the interior...
The tracking script will automatically detect and match the protocol used for your page; no configuration is needed.
Do you use pop-ups on your site? By default, when our system takes the first screenshot, we try to avoid...
Only Admins and Account owners can add a new website (domain). Unless your team members have Member access to the...
Question Hi, I have a Heatmap running on a page -https://www.york.ac.uk/business-society/people/- which contains interactive filters that allow users to filter...
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and Minnesota as your state, the page expands. I was...
Question Our website currently uses a geo-IP redirect to direct users to the correct locale version. We want to use...
Question How do I create a Heatmap for pages behind a login or my checkout page? My Heatmap shows my...
Question The page is incomplete; it’s long, and the entire page doesn’t load in the Heatmap. Why is that? Answer...