To ensure your analytics remain accurate and free from unwanted internal traffic, team members with Admin permissions can exclude users,...
Snapshots will track clicks to an iFrame on the page, but there are some limitations. All clicks to the interior...
The tracking script will automatically detect and match the protocol used for your page; no configuration is needed.
Do you use pop-ups on your site? By default when our system takes that first screenshot we attempt to omit...
Only Admins and Account owners can add a new website (domain). Unless your team members have Member access to the...
Question Hi, I have a snapshot running on a page –https://www.york.ac.uk/business-society/people/– which contains interactive filters that allow users to filter...
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and the state as Minnesota, and the page expands. I...
Question Our website currently uses a geo-IP redirect to point users to the correct locale version of our website. We...
Question How do I create a snapshot for pages behind a login or my checkout page? My snapshot shows me...
Question The page is incomplete, it’s long, and the whole page does not load in the snapshot. Why is that?...