Troubleshooting: Crazyeggeditor.com Message or I have been blocked Message in A/B Editor

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Why does this happen?

Your site is configured to restrict bots, and when using our Page Editor, we use a one-time bot to call your webserver to pull up the page in the Editor.

Solving the Error

Notice the information in the screenshot above, which is outlined in red.  If you see a Ray ID and the word Cloudflare, follow the steps below to fix the issue.

Go to Options in your Crazy Egg account—blue menu along the left-hand side.

Go to the Advanced Tracking tab.

Scroll down to Crazy Egg Bot User Agent and turn it on.

Go back to the Page Editor and try again. You will now see your webpage being pulled in.

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