Crazy Egg runs various bots to fetch information from customer websites. These bots only run to provide Crazy Egg service to Crazy Egg customers. These bots do not crawl non-customer websites. When a customer's website blocks the Crazy Egg bots, Crazy Egg can not provide various services to the customer including:
Snapshots: In order to build the Snapshot report (a heatmap visualization of user interaction), the bot takes a screenshot of the full website.
Recordings: To provide the best possible recording experience that reflects the state of the website at the recording time, the bot caches website assets (like images and stylesheets).
A/B Testing: To load the customer website in an editable form the bot uses a proxy to load the customer webpage and assets.