Surveys & CTAs
Ask your visitors key questions to bring more insight into their actions.
Why are my views zero (0)?
Why does this happen? If the view count for your Surveys or CTAs is 0, it means that the Survey...
Zapier Integration for Surveys
Automatically connect your survey responses to hundreds of apps using Zapier.
Interpreting NPS results
A Net Promoter Score can tell you how loyal your customers are and how likely they are to recommend you...
What happens if someone doesn’t complete the entire Survey?
If someone starts a survey and doesn’t complete the entire survey, those partial responses are still tracked. Your results will...
Can I Archive Old Surveys ?
Currently, Surveys can only be deleted. You can download the results as a CSV before deleting them.
What triggers the behavior when a visitor is about to leave the page?
The survey trigger for “when a visitor is about to leave the page” is when either of the following actions...
Is there a limit to the number of surveys responses, surveys created or surveys saved?
There is no limit to the number of survey responses. You can also create and save unlimited surveys. All plans...
What if I Have Multiple Surveys Published at the Same Time
If you create more than one survey on the same page with triggers that all match, then we will randomly...
How Quickly are Survey Turned On/Off?
Surveys are published within a few minutes. Once your Crazy Egg script is updated, any changes with your surveys will...
Will the Survey affect my website accessibility standards?
Our survey feature is 100% AAA WCAG compliant and meets all 61 criteria for AAA level. We automatically adjust your...