Snapshots - Heatmaps
Explore everything you need to know about Snapshots and the heatmaps they generate.
Create a Snapshot for Shopping Cart
Creating a snapshot is the best approach when you want to learn more about your Shopping Cart page. To do...
Q&A My page expands in content when a customer interacts with it, how do I create the snapshot?
Question If you visit https://xcelenergyhomesmart.com/enroll, enter 55101 as your Zip Code and the state as Minnesota, and the page expands. I...
Q&A: I have a GEO redirect in place. How do I create an accurate snapshot?
Question Our website currently uses a geo-IP redirect to point users to the correct locale version of our website. We...
Q&A: Creating a Snapshot for Behind a Login Page or Checkout Page
Question How do I create a snapshot for pages behind a login or my checkout page? My snapshot shows me...
Q&A: My snapshot doesn’t show my entire page (Page Length)
Question The page is incomplete, it’s long, and the whole page does not load in the snapshot. Why is that?...
Q&A: Confetti Report
Question Answer
How Clicks Are Tracked on Snapshot Reports
A common question we receive is how clicks are tracked on Snapshot Reports, and whether having all three device types...
Understanding Your Snapshot Status
There are five Snapshot statuses: Scheduled, Running, Completed, and Action Required. Scheduled – You can schedule snapshots to start tracking at a later date and time. ...
Snapshots for External A/B Tests
Heat mapping variants of an A/B test is a great way to gain valuable insights on what your visitors respond...
Filtering Snapshot Reports
Filtering results for a snapshot is a great way to view targeted results based on the specific date range (or...