Sometimes you want to delete a Snapshot, Recording, or A/B test. We understand this and have made it easy to...
To ensure your analytics remain accurate and free from unwanted internal traffic, team members with Admin permissions can exclude users,...
Why does this happen? Your site is configured to restrict one or more security policies through a Content-Security-Policy header and...
Question I want to identify my visitor’s recordings so we can better support them with our help desk. Can we...
A session is when a visitor makes a series of interactions on your site. It starts with the first page...
When you watch visitor recordings, you can customize your viewing experience. Your Recordings Player Your Recordings Player includes the list...
When you watch a recording, each video has a timeline that color codes visitor activity. Each recording has a timeline...
Question Can you download video recordings? Answer No. At this time, we do not offer the ability to download Recordings....
Crazy Egg makes it easy to share Recordings with your team members. There are two ways to share your recordings....
Question I cannot view my recordings. They are showing an error message. What should I do? Answer The first thing...