Snapshots: Total Errors

Total Errors

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This new feature (and report) captures the errors visitors experience on your webpage. These are errors that would be noticeable if you had the browser developer tools open and were looking at the console tab.  We listen for these events while creating a video recording of a given individual on your site.

This report and feature only works if you have Recordings enabled for your site.

From the Snapshots Report Dashboard, you will find errors listed if visitors came across any during the time your snapshot was tracking data.

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You can dig into the details of the errors by clicking on the red card.  This will take you to the errors detail report. 

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Clicking on the details button is where the power sits with this report.  The details shows you all the information you need to reproduce the error your visitors are experiencing.  Right down to the very version of the browser they are using.

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Clicking on View all Errors is the same as clicking on Errors located to the left-hand side in the blue menu.  This will take you to the Errors Dashboard.

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