Neilsen

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  • Single Page Applications

    Web pages that change without the URL changing (single page apps) can be tracked.  You will use our Track by Name code. By adding this code to your page (with the aid of your web developers) you ca...

  • Recordings Controls

    When you watch visitor recordings, you can customize your viewing experience. Your Recordings Player Your Recordings Player includes the list that the particular recording is a part of (playlist, f...

  • Deleting a Snapshot

    Snapshots can be deleted in two different ways. An individual snapshot can be deleted or Snapshots can be deleted in bulk. Individual Deletion Step 1 Locate the snapshot you wish to delete and cli...

  • User Recordings: Timeline Basics

    When you watch a recording, each video has a timeline that color codes visitor activity. Each recording has a timeline of different colors: Light gray: any time your visitor is idle or inactive. R...

  • Updating Billing Information

    You can update your payment information and company billing information in Crazy Egg at any time. The steps listed below will walk you through how to complete this. Updating Payment Information In-...

  • Masking Elements Using CSS Selectors

    To block elements from showing up within Crazy Egg Recordings using selectors, follow these steps: Step 1 Go to Recordings Step 2 Click on Customize Recordings Step 3 Scroll down to the Mask Eleme...

  • Automatically Masked Elements

    Yes! We automatically exclude the following elements for you: Step 1 All text field inputs except for checkboxes and radio buttons (this covers names, credit card numbers, social security numbers,...

  • Crazy Egg Overview

    The video below provides an overview of how you can use each of the different Crazy Egg features to make improvements to your website. Use Snapshots to successfully research users, User Recordings ...

  • Step 1: Installing Crazy Egg

    Step 1: Install Crazy Egg Install Crazy Egg on your website and the world’s first and most trusted tool for understanding audience behavior will be fully at your disposal. Since Crazy Egg recommend...

  • Wix Installation Guide

    Wix is a tool where you can build a stunning, professional website. Connecting Crazy Egg with Wix is quick, easy, and it doesn't require any coding. Note: This feature is only available for sites w...