Neilsen

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  • Squarespace Installation Guide

    Squarespace is a wonderful website platform.  They make installing third-party scripts like ours unbelievably easy through their Code Injection method. Note: Squarespace's Code Injection method is ...

  • Renew Crazy Egg Subscription

    Renewing your subscription is easy. Snapshots that were available on your dashboard before the account was canceled will be available once the account is reinstated. Renewing your Subscription - St...

  • Email your Receipt

    Here is a recommended process to help you get started. Step 1 Click on Account along the left-hand side and choose My Profile. Note: Only the main account holder will receive system-generated emai...

  • Deleting Snapshots or Recordings or A/B Tests

    There are times when you will want to delete a Snapshot, or Recording, or A/B tests, or Edit.  We understand this and made it easy to do so by having the same delete procedure across each feature. ...

  • Page Performance

    The latest addition to our Snapshot Reports is the Page Performance Report. The report provides 6 key page metrics to help you improve your visitors' experience and gain those conversions.   Media...

  • Managing Team Members

    In Crazy Egg, you can invite guest users to your account.  We call these guest users Team Members. Team Members have different levels of permissions that you can use to manage the level of access y...

  • Cancel Crazy Egg Subscription

    We're sorry to see you leave! We would greatly appreciate any feedback you are willing to provide on your experience using our product. Please contact us, so we can continue to improve our product ...

  • Upgrading or Downgrading Your Subscription

    If you've ever seen this error at the top of your account you’ll know that you’ve reached the quota of your account’s subscription plan. When this happens you have two options; wait until the next ...

  • Drupal 8 Installation Guide

    Drupal is a flexible and highly scalable web content management platform. This guide will help you install Crazy Egg on your Drupal 8 platform.  Using Drupal 7, no problem, click here. Note: If you...

  • Drupal 7 Installation Guide

    Drupal is a flexible and highly scalable web content management platform. This guide will help you install Crazy Egg on your Drupal 7 platform.  Using Drupal 8, no problem click here. Note: If you ...