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Activity overview

Latest activity by Neilsen
  • Neilsen created an article,

    Errors: Cross Browser Tracking

    If an error occurred on a 3rd-party script (a Javascript file not hosted on, by default Crazy Egg is not able to receive the error name, error message, or stack trace because of brows...

  • Neilsen created an article,

    Errors: App Version Tracking

    You can now track which version of your app visitors are using, in order to better debug any errors. Simply add this extra line of code before the tracking script and you'll be able to pass in the ...

  • Neilsen created an article,

    Recordings: Adding Custom Tags

    You can now add your own custom tags to recordings! For adding tags, you will use the CE2.addTag('<tag_name>').  If you wanted to add a tag of signups, for example, you would use CE2.addTag('Signed...

  • Neilsen created an article,

    Professional Service Packages

    Over the years, our team has accumulated a wealth of knowledge working with our customers.  We try to share the knowledge in responding to support tickets and through our Help Center articles.  But...

  • Neilsen created an article,

    Page Length - Q&A

    Question The page is incomplete, it's long, and the whole page does not load in the snapshot.  Why is that? Answer Okay, I see what you mean and what happened.  You hit our page length.  We have a ...

  • Neilsen created an article,

    Confetti Report Q&A

    Question What does "direct" mean in the "Referrer" facets of the Confetti report? The "Search engine" facet shows a number 11937 next to Google. I assume that it indicates 11937 people came to the...

  • Neilsen created an article,

    CRO Hero: Christal Tossany, Growth Marketing Manager at Rocket Lawyer

    CE: First off, can you tell me a little bit about what you do? CT: Sure! I help our Director of Growth with conversion rate optimization. We do this by experimenting at different touchpoints of the...

  • Neilsen created an article,

    Chapter 5: Optimizing for Mobile

    Although smart phones have been nestled comfortably in our daily lives for several years now—you may be surprised at the increasingly important role they play in online shopping. Mobile commerce (m...

  • Neilsen created an article,

    Chapter 4: Optimizing Social Media Channels

    Many old-fashioned marketers look at social media the same way they do paid search—whoever has the loudest voice and the biggest wallet wins. Unfortunately for them, that’s not the case—since peopl...

  • Neilsen created an article,

    Chapter 3: Optimizing the Checkout Page

    This is it—the moment you’ve been waiting for. Everything you’ve done so far has led you to this moment. You can’t afford to have your customer turn back now. That’s why optimizing the checkout pag...