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Activity overview

Latest activity by JL
  • JL created an article,

    Pulling Google Analytics Data to Use with Crazy Egg Snapshot Reports

    Once you've already identified the pages you want to focus on and the Snapshots are all set up, it's worthwhile comparing metrics to discover new opportunities for optimization and to cross-check y...

  • JL created an article,

    Custom User Variables

    You may have noticed the menu items called  User Var 1, User Var 2 (and so on) in the confetti, overlay views of your reports or Recordings. By default, no data is attached to these menu options. I...

  • JL created an article,

    Visitor Identifier

    Your Recording sessions can be identified via custom visitor information if you pass that data into our system. The identifier can be an email address, account number, or any other unique identifie...

  • JL created an article,

    Recordings Show BUG in the Event Table

    Question The recording indicated there was a bug. Not sure if that's from my site or the tool. Answer We are automatically tagging recordings where the visitor experiences an error state in the bro...

  • JL created an article,

    List Report shows items that are visible on the page

    Question List Report shows items that are visible on the page but shows up under Not Visible on the List Report.  Why? Answer The list report works this way: Anything that has an attribute of visi...

  • JL created an article,

    Understanding Dead Space and Rage Clicks

    Have you ever scratched your head in wonderment about why the visitors are clicking there on the page?  I mean, clearly, there is no link there.   Or what about the rage clicks? So why are visitor...

  • JL created an article,

    Three (3) Steps to Higher Converting Websites

    When you apply a generic solution to a specific problem, you can’t expect it to work all the time. That’s why if you’ve tried all the best practices yet you still haven’t seen any significant lifts...

  • JL created an article,

    Page Performance

    The latest addition to our Snapshot Reports is the Page Performance Report.  The report provides 5 key page metrics to help you improve your visitors' experience and gain those conversions. Median ...

  • JL created an article,

    Auto Generated Tags in Recordings

    A newly launched feature is generated or auto-tagging in recordings.  You will now be able to filter recordings for rage clicks, slow page loads, and more. Bugs: A bug tag is created when we detect...

  • JL created an article,

    The A/B Testing Process

    A/B Testing works best when you establish a process.  Having an established process will help you focus your energy and determine what is working and what is not quickly.  Why are processes importa...