I am the person who will implement the tool on our website, but we do not know why we are not able to grant access to my email address.
When you go to add a team member and see this screen (above), it is because you have not added any websites (or domains). Adding a team member will allow you to specify their access permissions. Member access, for example, allows that team member to configure recordings, create snapshots, and A/B tests for a specific website (domain). You can allow access to multiple websites when you do this. In order for that to happen though, you need to add those domains first.
There are two options for adding a website (domain).
- Along the left-hand side (blue menu) there is an Options menu item. Clicking here will show you a screen like this:
Click on Sites and then Add a Site. The prompts will help you the rest of the way. Once done, then go back and add a team member.
- Create a snapshot for a page on the site that you wish to track. How to Create Your First Snapshot Once done, go back and add a team member.