Your sampling rate determines the frequency at which your website visitor sessions will be recorded.
- Step 1
- Go to Customize Recordings.
- Step 2
- Make sure your site's Recordings are enabled. If they are not, you will see an image like the one below. Click on settings to enable your recordings for your site (domain).
- Step 3
- To the right-hand side, you will now have two options for setting your sampling rate amongst all your website(s)/domain(s).
- Automatic - Remove sampling altogether. But remember, you may use all the video recordings your plan allows before the month ends.
- Manual - allows you to choose between a percentage or actual number of recordings you want to record.
- Step 4
- Remember that recordings are based on your page targeting. Clicking on the "Settings" button will open this modal so you can make further configurations.