Over the years, our team has accumulated a wealth of knowledge working with our customers. We try to share the knowledge in responding to support tickets and through our Help Center articles. But customers have asked for more.
Asking for help on the best approach to get started to solve either a particular problem or just getting started. Asking for additional team training or even analysis assistance. Here is our response.
Best Practice Setup Consulting
Purpose: We provide you with the best practice setup for tracking data to ensure you find the insights you need to increase conversions. By understanding your purpose for using Crazy Egg at this moment in time, we can provide you with a recommended approach to capture data to find insights to resolve the problem.
Busy or not sure where to get started with your data? Need some advice or want a sounding board. Our experts will go through your Snapshot reports and recordings, pulling out actionable insights for you.
Onboarding & Training Package
Our team of experts will help you realize your goals using Crazy Egg through three sessions carried out by Zoom calls for 30 minutes each.
Session 1: During this session, our experts will help orient you to Crazy Egg and provide you with the best-practice set up to accomplish what you want to solve for and learn about.
Session 2: Insights - learn how to read Snapshot Reports and Recordings and gain several recommendations based on your data as our experts meet with you to go through your collected data.
Session 3: Customer’s choice.
If you are interested in any of these packages or a combination, reach out to us by submitting a Ticket.