Account Preferences
Questions about your subscription, privacy & security, and team members.
Where can I Upload my Avatar?
Our system automatically picks up your Avatar from https://gravatar.com/. If you are not seeing an image, please visit https://gravatar.com/ to...
Crazy Egg Subscription Plans
Crazy Egg offers a comprehensive website optimization tool with a range of subscription plans, including Enterprise, Pro, Plus, and Starter. These...
Updating Billing Information
You can update your payment and company billing information in Crazy Egg anytime. The steps listed below will walk you...
How to View and Download Payment Receipts
You can obtain receipts for current or previous payments made in your account at any time. You can also update...
Payment Methods
Credit cards are the primary method of payment. If paying with a credit card is not an option, we have...
Upgrading or Downgrading Your Subscription
You can upgrade or downgrade your account at any time. Our system will automatically apply a pro-rated credit to annual subscriptions that choose to...
Email your Receipt
Here is a recommended process to help you get started.
Cancel Crazy Egg Subscription
We’re sorry to see you leave! We would greatly appreciate any feedback you are willing to provide on your experience...
Adding Team Members
In Crazy Egg, you can invite guest users to your account. We call these guest users Team Members. Team Members...