Page Performance

The latest addition to our Heatmap Reports is the Page Performance Report. This report provides 5 key page metrics to help you improve your visitors’ experience and gain those conversions.

Clicking each card expands it and provides additional information.

Median Page Load

This is the middlemost value of all the page load speeds captured during the snapshot tracking. We track the three main components that Google considers when calculating page load.

  1. Time to Interactive: The time it takes a visitor to interact with the page.
  2. DOM content load: The complete HTML is loaded, parsed, and rendered (not including style sheets, images, and fonts)
  3. Complete page load: All resources on the page are loaded, including images, stylesheets, and fonts.

The Slowest Page Load

Is showing data for just one visitor, for whom the page took the longest to load. The four types of page loads mentioned above are evaluated based on the time for the slowest visitors. 

  1. Time to Interactive: The time it takes a visitor to interact with the page.
  2. DOM content load: The complete HTML is loaded, parsed, and rendered (not including style sheets, images, and fonts)
  3. Complete page load: All resources on the page are loaded, including images, stylesheets, and fonts.

Rage Clicks

Rage clicks are rapid clicks in a short period of time on the same element. They typically indicate customer frustration.  The ratings are as follows: Less than 10% = good; 11-20% = average; and 20+% = poor.

  1. View all rage clicks: Clicking here will take you to the Confetti Report with the Rage Click filter on.  This will give you an idea of where all the rage clicks are occurring across your page.
  2. View elements with the most rage clicks: This will take you to the Overlay Report and to the exact element that has the highest number of rage clicks.
  3. View sessions with the most rage clicks: Watch a playlist of video recordings for pages where visitors who viewed the page your snapshot is set up for showed rage clicks during their session (across their journey).

Dead Clicks

Dead clicks are a comparison between active and dead clicks on the page.  Of all the clicks, how many clicks are on active elements (links, buttons, navigation, etc.) compared to dead (space) clicks?  The ratings are as follows: Less than or equal to 10% = good; 11-20% = average; and 20+% = poor.

  1. View all dead clicks: Clicking here will take you to the Confetti Report with the Dead Click filter on.  This will give you an idea of where all the dead clicks are occurring across your page.
  2. View elements with the most dead clicks: This will take you to the Overlay Report and to the exact element that has the highest number of dead clicks.
  3. View sessions with the most dead clicks: Watch a playlist of video recordings, where visitors who visited the page your snapshot is set up for and showed dead clicks during their session (across their journey).

Page Bounces

When a visitor comes to your page, our script runs, but it does not trigger any clicks or scrolls. The ratings are as follows: Less than 40% = good; 40-60% = average; and 60+% = poor.

Was this article helpful?

Related Articles

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!

Submit a request