All snapshots will track mobile and tablet devices by default. The default screenshot of the snapshot will be of the desktop version of the page. Users of the Plus and Pro plan have the ability to create mobile/tablet specific snapshots. Mobile tracking options can be found under “Show Advanced Options” when creating a new snapshot. […]
Category: Setting Up A Page To Track
This category answers questions about setting up a page to track using Crazy Egg heat mapping software.
The script check tool does not always work on all pages. It is possible to check for yourself whether or not your page is being tracked, but doing so requires a little more effort and technical knowledge. You will need to use a browser that has support for tracking the web requests it makes. Chrome, […]
You may have noticed the menu items called User Var 1, User Var 2 (and so on) in the confetti and overlay views of your reports. By default, no data is attached to these menu options. If you were to select User Var 1 from one of your own reports, you’d see that every click […]
Sometimes you want an element to be identified based on its position relative to other elements rather than its content. For example, you might have three rotating or randomized images on a page that you want to identify in your reports based on which of the three was clicked rather than based on the image […]
To edit the length, click on “edit this snapshot” from the dashboard. You can then change the date or number of visits limit.
You’ll need to set up each page individually in your dashboard. You can place the code into your footer file or individually place it on each page.
In the top right corner of your dashboard, you’ll see a link that reads, What’s my code? Click this link to get your code again.
These options are advanced features that give you more control over which urls you want our system to track. If you are simply tracking your homepage and a few internal pages you will not need to use these options, and the default setting under url tracking rules will work just fine. The customize url tracking […]
If you use WordPress, you can you the WordPress plugin, which makes it easier to install the script. For Django Projects you can use the Django plugin. For Drupal sites you can use the Drupal plugin. For Magento sites open the Magento Admin area and navigate to System→ Configuration→ Design→ HTML Head→ Miscellaneous Scripts and […]