How does your tracking script use cookies?

    Our script sets one cookie value in order to track whether a visitor is new or returning. A “returning” visitor is one that has previously visited any tracked page on your domain within the last 5 years. The cookie is named is_returning and has a value of either 0 or 1. It expires 5 years […]

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    Will each page require a different tracking code?

    Each account only has one tracking code. So your code will always be the same. Every time you add a new page to track, the system will give you a code, but it will always be the same. So if you retest a page, you will not have to change the code on that page.

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    Can I track a password protected page?

    For password protected pages or to track pages in an intranet you will need to use the Crazy Egg Page Camera feature, found under the “options” tab. Crazy Egg Page Camera is a desktop application that allows you to take snapshots of non-public pages. By taking the snapshot yourself, you can track pages that are […]

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