Yes, you can track multiple domains within one account.
Category: General Questions
This category contains answers to general questions about Crazy Egg heat mapping software.
Our script sets one cookie value in order to track whether a visitor is new or returning. A “returning” visitor is one that has previously visited any tracked page on your domain within the last 5 years. The cookie is named is_returning and has a value of either 0 or 1. It expires 5 years […]
We have custom plans for 500,000 visits, 1 million visits, and 2 million visits per month. Please contact us for more information about these plans.
When you reach your monthly limit of visitors, Crazy Egg will simply stop tracking data until your visits get reset. Visits reset on the first of each calendar month regardless of billing cycle. If you can not wait until the 1st of the month for new visits, you can always upgrade to a higher plan.
Yes you can block your own visits by adding your IP address. Under the “options” tab there is a blocking feature where you can enter the IP address.
The tracking code is unique to an account and an account only has one tracking code. Every time you add a new page to track, the system will give you a code, but it will always be the same. So if you retest a page, you will not have to change the code on that […]
Snapshots for pages that are password protected or only accessible on your intranet can only be added using the Page Camera tool. The Page Camera tool is located under the Options tab once logged into your Crazy Egg dashboard. Page Camera is a desktop application that allows you to add snapshots of non-public pages. By taking the […]
Yes, we support secure sites. The tracking script can automatically detect if the page is secure and uses a secure version of the tracking script.
We support Internet Explorer, Firefox, Chrome and Safari on all major operating systems.
Yes, flash elements and iframe objects such as ad-sense are tracked.