Snapshots can have one of four statuses in the Status column. Running – Snapshot is currently in a running state and collecting data.* Stopped – Snapshot is stopped and is not collecting data. Pending – You will see this status when a snapshot has just been created. Our backend system is updating files and the […]
Category: Using The Crazy Egg Dashboard
This category answers questions regarding the use of the dashboard for Crazy Egg software.
From inside your dashboard, you’ll see an orange button called “Add a Snapshot”. Click this button to add a new page and get your code to begin tracking its performance.
Everyone’s visits reset on the 1st of the month, regardless of your billing cycle.
When you setup a page for tracking you enter an expiration date and visit limit. Once either of these limits is reached, the snapshot will stop collecting data, and the status will change from “running” to “stopped”. If you want to resume tracking data for your page, you can click on “edit this snapshot” and […]
The snapshots can be ordered by name, date, or status by clicking on the headings of those columns. Snapshots can also be manually reordered using drag and drop. See the screenshot below.
We’ve made it very easy to keep track of how many total visits you’ve had for all of your pages. At the very top of your dashboard page, you’ll see a gray bar with this information inside. You’ll see how many visits you’ve had and how many you have left under your account for that […]
The “test a new version” feature will create a new snapshot for your page. The previous snapshot and data will be stored as a saved snapshot, and all new data that is collected will be added to a new snapshot. The “update this snapshot” feature allows you to update the image of the screenshot we […]
If you’re done with your current test, and you need to make room for another one, you can delete this old information. Our different accounts will allow you to save a specific amount of snapshots for each test, so we offer the ability to delete old tests if you need more room on your account.
When you first load your dashboard page, you’ll see a list of all of the pages that you are currently tracking. If you click on the title of each page, it will drop down and you will then see the following information: Under the title of your page you will see the actual URL of […]