What does each Snapshot Status mean?

    Snapshots can have one of four statuses in the Status column. Running – Snapshot is currently in a running state and collecting data.* Stopped – Snapshot is stopped and is not collecting data. Pending – You will see this status when a snapshot has just been created.  Our backend system is updating files and the […]

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    Why does the status for my page say “stopped”?

    When a page is setup for tracking, an expiration date and visit limit is entered. Once either of these limits is reached, the snapshot will stop collecting data, and the status will change from “running” to “stopped”. You can resume tracking by increasing the end date or visit limit. This will continue to accumulate data […]

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    Why would I need to delete a test?

    If you’re done with your current test, and you need to make room for another one, you can delete this old information. Our different accounts will allow you to save a specific amount of snapshots for each test, so we offer the ability to delete old tests if you need more room on your account.

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    What does the “dashboard” represent?

    When you first load your dashboard page, you’ll see a list of all of the pages that you are currently tracking. If you click on the title of each page, it will drop down and you will then see the following information: Under the title of your page you will see the actual URL of […]

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