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A Beginners Guide to Crazy Egg(4)

  • How do I add the Crazy Egg code to my website?
  • How do I add a new page to track?
  • What reports are available in Crazy Egg?
  • How do I see the results?

Billing Questions(5)

  • Can I pay by invoice?
  • Can I reinstate a canceled account?
  • How can I cancel my account?
  • Will I get receipts?
  • How can I see my billing info?

General Questions(16)

  • Can I track multiple domains with Crazy Egg?
  • How does your tracking script use cookies?
  • What if I need more than 250,000 visits per month?
  • What happens when I reach my visit limit?
  • Can I block my own visits from being counted?
  • Will each page require a different tracking code?
  • Can I track a password protected page?
  • Does Crazy Egg work with secure (https) sites?
  • What browsers and operating systems do you support?
  • Does CrazyEgg track iframe and/or flash objects?
  • If I have the same link in multiple places on my page, will the data be combined for that link?
  • Can Crazy Egg track my entire site?
  • Will Crazy Egg decrease my site’s performance?
  • What makes Crazy Egg different from all the other analytic services out there?
  • How do I use Crazy Egg? How does it work?
  • Why should I use Crazy Egg?

Setting Up A Page To Track(12)

  • How do I manually verify that the tracking script is working?
  • How else can I customize how Crazy Egg tracks my page?
  • How do I set the values of User Var 1, User Var 2, etc. in the confetti and overlay views?
  • How do I set up position based tracking?
  • Can the length of tracking a page be changed?
  • How do I track every page on my site?
  • I lost my code – what do I do?
  • What are the customize url tracking rules, wildcard, and regular expression options?
  • Can I use a plugin to add the tracking code?
  • Can I track a page that requires a login?
  • How long should I track my page?
  • How do I set up tracking for a brand new page?

Using The Crazy Egg Dashboard(8)

  • How do I add a new page to track?
  • When do my monthly visits reset?
  • Why does the status for my page say “stopped”?
  • Can I rearrange the order of my snapshots?
  • How do I know how many visits I have left on my account each month?
  • What do “Test a new version” and “Update this snapshot” do?
  • Why would I need to delete a test?
  • What does the “dashboard” represent?

Viewing Results(11)

  • How can I set up the campaign source info in the confetti view?
  • What is the cog widget icon in the top right menu?
  • Why are my rollover images being marked as ‘not visible’?
  • Why is my data showing as “not visible”?
  • How do I download or export my reports?
  • What is the list view?
  • What data does the overlay show?
  • How do I see the results?
  • Can I compare two different heatmaps?
  • What is the scrollmap?
  • What is the heatmap?

Support Categories

  • A Beginners Guide to Crazy Egg
  • Billing Questions
  • General Questions
  • Setting Up A Page To Track
  • Using The Crazy Egg Dashboard
  • Viewing Results

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